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Loyalty Market Report (Summary)

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This is the first edition of T2RL’s report on the market for airline loyalty systems. This edition, published in January 2020, describes the state of the market using current contract data along with passenger volume information relating to 2018. The data are derived from T2RL’s extensive experience of working with airlines and vendors on the application of information technology to the real-world challenges of the modern airline industry.

This summary report covers the executive summary highlights of the full report.

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