Annual T2RL Report into the state of the market for airline PSS, October 2019
This is the eleventh edition of T2RL’s report on the market for airline Passenger Services Systems (PSS). The first edition was prepared and distributed in September 2009 and it is updated annually, using the most recently available data on the world’s airlines and systems providers. Over the last ten years there have been substantial changes in the way that airlines and vendors think and talk about PSS. These have been driven by changes in the underlying industry and the development of technology. In 2009 there was a clear division between traditional airlines and the upstart Low Cost Carriers but in 2019 the lines between them have blurred significantly.